Delivery time
We will process and prepare your order within 48 hours, and your package will be delivered within 10–15 days.
Material Information
[Bag]1:1: Synthetic leather with standard hardware.
High version: Original materials and hardware, built-in leather tag (serial number), and complete logo engravings on the hardware
Return and Exchange Policy
- Except for damage or loss caused during shipping, we do not accept returns or exchanges. If damage or loss occurs, we will resend the item.
Important Notice:
If you experience any issue with your order, we kindly ask that you contact us first before opening a payment dispute (Dispute) or chargeback (Chargeback). We will provide complete shipping information and relevant records, and may work with payment platforms and shipping carriers (such as USPS) to conduct necessary verification and assistance to ensure the matter is resolved fairly.
For cases involving malicious chargebacks, fraudulent disputes, or abuse of the payment dispute system, we reserve the right to take further legal action and submit supporting evidence to the relevant payment providers and financial institutions.